Returns & Exchanges
At Decorté, we are committed to providing luxury skincare and beauty products of the highest quality. If you are not completely satisfied with your purchase, we offer a seamless return process for items in their original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the items in their original packaging, including any promotional gifts or samples received with the order, to ensure safe transit.
Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing